Refund Policy

APPAREL

With all of our products being print on demand, we cannot accept returns for reasons other than defect. We know it can be hard to choose a color or size, but please choose carefully.

If it is determined that your product qualifies for return, your full order will be refunded upon receipt of your product. You are responsible for return shipping.

For overstocks & seconds, the products are sol AS-IS and absolutely no refunds, returns, or exchanges will be accepted for any reason.

Please email filthymittsco@gmail.com for further information regarding returns and refunds.

ACCESSORIES

Accessories are not eligible for return or refund for reasons other than defect. Please send us an email with photos of the issue. If it is determined that your product qualifies for return, your full order will be refunded upon receipt of your product, unless otherwise told to keep it. You are responsible for return shipping.

For wax, please note that this is a handmade product, including the tube, which can result in some variance. The wax being loose in the tube is not a defect and the performance of the wax is unaffected. Additionally, while we try to choose the best shipping methods possible, we cannot control the conditions in which it is shipped and this may affect the end product. If you believe your wax has been damaged in shipping, please send us photos via email for consideration of refund or replacement.

Please email filthymittsco@gmail.com for further information regarding returns and refunds.

CUSTOM ORDERS

Custom orders of any kind are not eligible for return or refund with exception of major defect. If you believe there has been an error on our part or that your order is defective, please provide us with photos via email for review and consideration.

Please email filthymittsco@gmail.com for further information regarding returns and refunds.